Get In Touch
We’re here to help. Reach out anytime and we’ll respond within 24 hours.
Phone / WhatsApp
+60 11 – 5764 0717Visit Our Store
Sunway Pyramid, 3, Jalan PJS 11/15,Bandar Sunway, 47500 Petaling Jaya
Frequently Asked Questions
Quick answers to common questions
How should I drink Coffee99?
Mix 1 sachet with 150ml of hot water. Drink 30 minutes before breakfast or activity. Consistent daily use gives the most noticeable improvement in energy and stamina.
Is the shipping discreet?
Yes — all orders are shipped in plain, unmarked packaging. No product names, brand logos, or descriptions appear on the outside of the parcel.
Will there be any side effects?
Our products use natural herbal ingredients and are formulated to be safe for daily use. Most users experience no side effects. If you have a pre-existing medical condition, consult your doctor first.
Can I request a refund?
We offer a 7-day return policy for unopened, unused products. Contact us via WhatsApp or email with your order number to initiate a return.
Can I choose Cash on Delivery (COD)?
Yes, COD is available for selected areas in Malaysia via J&T Express or Poslaju. The COD option will appear at checkout if available for your delivery address.
Do you offer Lalamove delivery?
Yes! Same-day Lalamove delivery is available for Klang Valley orders. Select Lalamove at checkout, or WhatsApp us to arrange same-day delivery.
Still have questions?
Chat with us directly — we respond within minutes during business hours.
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